your IT service management company
Desktop & End-User Support

As a world-leading provider of innovative office solutions, nextelplus is expertly placed
to maintain and manage your business’s IT infrastructure.

 
Your IT hardware is one of your biggest business investments, so it makes sense to ensure your technology is maintained and managed to the highest standards. 


Our Desktop Support service provides maintenance and management of hardware, including
Servers
Desktop and laptop PCs
EPOS equipment
Peripherals
Communication hardware   

Our technical experts can provide ongoing support for a wide range of IT equipment, from all leading manufacturers.


We’ll work with you to define a service level that meets your requirements. Support can be provided 24/7 and we can also provide permanent, on-site maintenance technicians, should you need them.  Our experience and technical expertise means you can trust us to resolve any problems as quickly as possible, ensuring high availability of your systems.
 

Cloud Service
We provides integrated cloud infrastructure (compute, storage, networking and security) and cloud management services to run enterprise applications in both private and public environments.

   Are You Ready for Public Cloud? As you plan to leverage public cloud as part of your IT strategy, find out why modernizing your on-premises infrastructure should be part of your strategy.

Discover the benefits of having an infrastructure that spans across private and public cloud. 

The various cloud based services commonly offered are:
Web Based Cloud Computing
Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Platform as a Service (PaaS)
Utility Services
Managed Services
Service Commerce
Hosted Cloud
 
Cloud Computing is a process of delivering/enabling scalable, expandable and almost perfectly elastic software services using internet technologies.

It is a method of delivering Software as a Service (SaaS), delivered in a pay-per-use basis. It provides self service capabilities to users with scalable features to increase usage on requirement.
Server & Network Management
Ensuring that IT systems are always available to support your business is critical,
but trying to maintain your IT infrastructure yourself can be both risky and costly.
Thats where we come in.
 
 nextelplus the technical expertise to provide you with peace of mind while allowing your staff to focus on the business of your business. nextelplus Managed IT services provide routine maintenance and monitoring of your servers and network infrastructure to minimize downtime and maximize productivity.
Interesting Facts Worth Knowing
Flat fee, per-device pricing
nextelplus IT Help Desk uses a flat, per-device pricing model. This allows our customers to better manage IT costs and avoid surprises. There are no per-call or hourly charges for help desk support.
Remote support solutions
nextelplus IT Help desk uses the latest remote support tools to quickly and conveniently address any help desk issue. Users don’t have to be troubled with following verbal instructions. Our technical staff can take control and promptly resolve the issue.
On-site Support
In the event that a user is having issues that can’t be resolved remotely, nextelplus will dispatch a technician to your business to resolve the issue.

nextelplus personnels and infrastructure monitor your systems and provide necessary updates to prevent issues from arising.

When your servers are down, so are your employees. Reducing downtime effectively increases productivity. nextelplus will improve system performance and reliability, keeping your company running more smoothly.